Training and Certification

We're glad you decided to take advantage of this challenging, yet rewarding experience as a Volunteer Income Tax Assistance (VITA) volunteer.

Each volunteer must be certified to prepare tax returns. Certification is used to measure the volunteer's understanding of the return preparation process and to successfully assist taxpayers in satisfying their tax responsibilities.

The training material will introduce you to the major components of the VITA tax return preparation process:

  • Understanding and applying tax law
  • Screening and interviewing taxpayers
  • Using references, resources, and tools
  • Preparing an accurate return
  • Conducting 100% quality reviews
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Frequently Asked Questions

For additional questions, contact us!

Earn It.

The Earned Income Tax Credit (EITC) is a dollar-for-dollar reduction of taxes owed for people who work but do not earn high incomes.

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Keep It.

If you qualify, you can get FREE tax return preparation services either at a VITA site or online.

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